FAQ | Hats N Things

What is Hats N' Things?

Hats N' Things is an online store where creativity meets craftsmanship. We specialize in handmade hats, crocheted items, patches, stickers, shirts, sweaters, and more. Exciting new additions like enamel pins and custom rugs are coming later in 2025!
What if I have a Question for the Site/Shop?

If you have any questions, issues, or feedback, you can reach out using the contact form on this page.
How do I create an account?

Creating an account is quick and easy. Visit our website and click the “Log In” button in the top-right. You will be asked to enter your name, email address, and a password. Once you click “Create Account”, you’re ready to go!
How do I care for my Hats N' Things products?

For specific care instructions, please refer to the product details on the individual item pages. In general, we recommend gentle hand washing for crocheted items and avoiding heat exposure for stickers and patches.
What can I find on the online store?

Our online store offers a wide range of products, including custom hats, crocheted items, patches, stickers, shirts, and sweaters. We’re always expanding our collection, so check back often for new arrivals like enamel pins and rugs launching later in 2025.
What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
How do I purchase items from the online store?

To purchase items from the online store, simply add the items you'd like to purchase to your shopping cart and follow the checkout instructions. All payments are processed securely and safely.
Do you offer Custom Orders?

Yes, we love bringing your creative ideas to life! Contact us through our Custom Orders Page to bring your vision to life!
What are your Shipping and Return Policies?

We ship worldwide! You can find detailed information about shipping times and costs on our Shipping Policy page. For returns or exchanges, please review our Return Policy.
When Will Enamel Pins and Rugs Be Available?

Enamel pins and rugs are launching later in 2025. No current ETA available yet. Sign up for our newsletter to get updates and early access!
What type of content can I find on the Community Forums?

Our community forums are a hub for creativity and connection! You’ll find discussions about styling tips, DIY customization ideas, customer projects featuring our products, and behind-the-scenes looks at how we craft our items. It's a space to share, learn, and get inspired.
How does the community forums work?

The community forums provide a place to connect with like-minded people who appreciate the weird and wonderful things life has to offer. You can join existing conversations or start your own threads to discuss topics of interest.
How do I join the community forums?

Joining the community forums is easy! Simply create an account on our website and you'll be able to access all the forums and participate in conversations. We strive to create a safe and supportive space for all members of our community.